Refund Policy
Last updated: October 2026
Eligibility for Refunds
We offer refunds on credit purchases under the following conditions:
- The refund request is made within 7 days of purchase.
- Fewer than 10 credits have been used from the purchased pack.
- The purchase was made through our official website.
Non-Refundable Scenarios
- More than 10 credits have been consumed.
- More than 7 days have passed since the purchase.
- Refund request is for credits earned via bonus or promotional offers.
How to Request a Refund
Contact us via our Contact page with your registered email address and Razorpay payment ID. We will process eligible refunds within 5–7 business days. Refunds are credited back to the original payment method.
Technical Issues
If you were charged but did not receive credits due to a technical error, please contact us immediately with your payment ID. We will resolve the issue within 1 business day.